At Scarlett & Ava, we are committed to providing a secure and seamless shopping experience.
Accepted Payment Methods
We accept the following payment methods:
- Visa
- Mastercard
- American Express
- Apple Pay
- Google Pay
- Shop Pay
- Klarna
Available payment methods may vary depending on your location.
Currency
All prices displayed on our website are shown in British Pounds (£ GBP) unless otherwise stated.
Secure Payments
Your security is important to us.
Our website uses SSL (Secure Socket Layer) encryption technology to protect your personal and payment information during transmission. All transactions are processed through secure and trusted payment providers.
Payment Security
We do not store or have direct access to your full payment card details.
When a payment is completed, we can only access limited transaction information necessary to process and manage your order.
PCI Compliance
Our payment providers comply with the Payment Card Industry Data Security Standard (PCI DSS), helping ensure your payment information is handled securely.
Order Confirmation
Once your payment has been successfully processed, you will receive an order confirmation email containing your order details.
Payment Verification
To protect our customers and prevent fraudulent transactions, additional verification may occasionally be required before an order is approved and processed.
Privacy
Your personal information is handled in accordance with our Privacy Policy.
We do not sell, rent, or share your personal information with third parties except where necessary to process payments, fulfil orders, or comply with legal obligations.
Contact Information
E-mail Address:
support@scarlettava.com
Phone Number:
+44 20 4584 3666
Store Name:
Scarlett & Ava
Warehouse Address:
7 Somerton Dr, Marston Green, Birmingham B37 7XH, United Kingdom
Business Name & Address:
Scarlett & Ava
BE - 1030234525
Veldegemsestraat 43, 8210 Zedelgem
Customer Service Hours:
Monday to Friday: 9:00 AM – 6:00 PM
Saturday to Sunday: 10:00 AM – 4:00 PM
About Us:
Scarlett & Ava is operated from Belgium and exclusively serves customers across the United Kingdom.